Privacy Policy for Accent Mirror

1. Introduction

Welcome to Accent Mirror ("we," "our," or "us"). This Privacy Policy explains how the Accent Mirror mobile application (the "App") handles your information. Accent Mirror is an accent-training app: it plays practice lines back to you in your own voice with a clearer native accent (American, British or Australian), so you can practise by imitating them.

The App is made by Vlix, based in Australia. You can contact us at any time at admin@vlix.me.

2. Information We Collect

2.1 Your practice recordings

Each time you practise, the App records you so you can hear yourself and compare. These practice recordings stay on your phone. They are never uploaded, never shared, never sold, and never used to train anything.

2.2 The one recording that sets up your voice (biometric data)

To make practice audio in your own voice, the App needs one recording of you reading a short line or passage. When you tap record on the voice setup screen, you agree to the following, and nothing is recorded or sent before that tap:

• The recording is sent over an encrypted connection to our own servers in Australia.
• It is used to build your voice profile: a set of numbers that describes the sound of your voice. Because it describes your voice, the law in many places treats it as biometric data, a special kind of personal data.
• The profile is sent back to your phone and stored there. The phone holds the only lasting copy.
• On our servers, the recording and the profile are kept in memory only, never written to disk, and deleted within 30 minutes at the outside.

You can set up your voice again at any time in the App. The same steps apply each time.

2.3 The text you practise

To make each practice line in your voice, the App sends the words of that line and your voice profile to our servers. For lessons and drills these are our own words. For a custom drill they are the words you wrote. The text and profile are kept in memory only and deleted within 30 minutes, once your phone has collected the finished audio. For the Australian accent, the words of the line (never your voice) are also sent to Google Cloud Text-to-Speech to make the starting voice.

2.4 An anonymous device identifier

The first time the App reaches our servers, it is given a random identifier, so our servers can tell one installation from another. It is not linked to your name, email, phone number, device model or IP address. We keep a technical log of when each job ran, which device identifier asked for it, and how long it took. This log contains no audio, no words and no voice, and each entry is deleted after 30 days.

2.5 Crash reports and usage information

We use Google Firebase (Firebase Crashlytics and Google Analytics for Firebase) to understand how the App is used and to fix problems. This collects:

• Crash reports: what the App was doing when it crashed, the device model, the operating system version and the App version.
• Usage information: which screens and features are used and for how long, such as a lesson opened, a practice session started or finished, a setting changed, or a purchase screen shown. It also records your chosen accent, the practice voice (male or female) and your plan (free or Pro), and an approximate country worked out from your connection.

This information is linked to a random Firebase identifier, not to you. It never includes your recordings, your voice, your voice profile, or any words you say or type. Firebase may process it in the United States and other countries. Google keeps usage information for up to 14 months and crash reports for up to 90 days.

2.6 Purchase information

If you start a free trial or make a purchase, the transaction is processed by Apple (App Store) or Google (Google Play). We use RevenueCat to manage subscriptions and purchases, which processes transaction data (such as an anonymous purchase identifier, product purchased, and subscription status) so the App knows what you have access to. We never receive or store your payment card details.

2.7 What we do not collect

• We do not require an account, and we do not collect your name, email address, phone number, contacts or precise location.
• We do not collect the advertising identifier of your device, we do not track you across other apps or websites, and the App contains no advertising.
• We do not sell, trade, or rent your information to anyone.

3. Permissions We Request

• Microphone: so the App can record your voice for practice and to set up your voice. This is the core function of the App. You can revoke it at any time in your device settings, though the App cannot work without it.
• Speech recognition (iPhone): so you can answer the App by voice and speak your own practice lines. Your phone turns your speech into text on the phone itself.
• Notifications: only if you choose a daily practice reminder.

4. How We Use Your Information

• To provide the App: your voice setup recording builds your voice profile, and your profile and practice text make your practice audio.
• To keep the App working and improve it: crash reports and usage information show us what breaks and which features help people practise.
• To process purchases: purchase information is used to unlock and restore the features you have paid for.

5. Legal Basis

• Your voice (biometric data): your explicit consent, given when you tap record on the voice setup screen.
• Practice text, the device identifier and purchases: to provide the App you asked for.
• Crash reports and usage information: our legitimate interest in keeping the App working and improving it.

6. Where Your Information Is Processed

Your voice setup recording, your voice profile and your practice text are processed on our own servers in Australia. If you live in the United Kingdom, the European Economic Area or elsewhere outside Australia, this means your information is transferred to Australia. Crash reports and usage information are processed by Google, which may process them in the United States and other countries.

7. Data Storage and Retention

• On your phone: your practice recordings, your practice audio and your voice profile.
• On our servers: your voice setup recording, your voice profile and your practice text for at most 30 minutes, in memory only. The job log for 30 days. The device identifier for as long as the App is installed, or until you ask us to delete it.
• With our providers: usage information for up to 14 months and crash reports for up to 90 days (Google). Purchase records under the policies of Apple, Google and RevenueCat.

8. Sharing of Your Information

We do not sell, trade, or rent your information, and your voice is never shared with anyone. We use these providers, and only for the purposes above:

• Apple and Google, for payment processing
• RevenueCat, for subscription and purchase management
• Google Firebase, for crash reports and usage information
• Google Cloud Text-to-Speech, for the words of Australian-accent practice lines (never your voice)

9. Your Choices and Rights

• Withdraw consent for your voice: delete the App. Your voice profile exists only on your phone, so this removes it. Our servers keep no copy.
• Uninstalling the App removes all recordings, practice audio and your voice profile from your phone.
• You can revoke microphone, speech recognition and notification access in your device settings at any time.
• You can manage or cancel a subscription in your App Store or Google Play account settings.
• You can ask us to access or delete the information linked to your device identifier, or ask any other question about your data, at admin@vlix.me.

10. Children's Privacy

The App is not directed at children under 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has used the App, please contact us and we will help.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the new Privacy Policy on this page and update the "Last updated" date above.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at admin@vlix.me