Accent Mirror Support

Get help with your accent training app

Accent Mirror Icon

About Accent Mirror

Accent Mirror plays practice lines back to you in your own voice, with a clean American, British or Australian accent. You then practise by imitating that target: the best version of your own voice.


Need Help?

For issues, bugs, billing questions, or general support, you may contact us at:

Support Email
admin@vlix.me
Support Response

When contacting support, please include details about your device, app version, and the specific issue you're experiencing for faster assistance.


Common Questions
Does my voice get uploaded anywhere?

Your practice recordings never leave your phone. Your voice is never shared, never sold, and never used to train anything. Setting up your voice takes one recording. It is used to build your voice profile, which is stored on your phone, and the recording and our copy of the profile are both deleted straight afterwards, within 30 minutes at the outside. We never keep your voice. The Privacy Policy has the details.

Which accents are available?

American, British and Australian. The free plan includes one accent of your choice. Pro lets you switch between all three whenever you like.

What is free, and what does Pro add?

Free gives you daily hands-free practice in one accent, a starter set of lessons and drills, and your streak, with up to 15 minutes of practice a day. Pro adds every lesson and every drill, saved custom drills in your own words, all three accents, and no daily limit. Pro starts with a 7-day free trial and then renews monthly, or you can pay once for lifetime access. The App shows the price in your own currency.

Does the App collect any other data?

We collect anonymous crash reports and anonymous information about which features are used, through Google Firebase, so we can fix problems and improve the App. It never includes your recordings, your voice, or anything you say or type, and there is no advertising and no tracking across other apps.

Do I need an account?

No. There is no sign-up. Purchases are handled by the App Store or Google Play, so you can restore them on a new device with the same Apple or Google account.

How do I manage or cancel a subscription?

Subscriptions are billed by Apple or Google, not by us. You can view, change, or cancel yours in your App Store or Google Play account settings at any time. To cancel during the free trial, do it at least 24 hours before the trial ends and you will not be charged.

How do I delete my data?

Delete the App. Your recordings, practice audio and voice profile live only on your phone, so this removes them all. To remove the anonymous identifier our servers hold for your installation, email us.